Access Tech was referred to us to help resolve issues with establishing an MPLS system through our carrier. For several months we experienced difficultly in trying to coordinate or communicate with the carrier to resolve installation and billing problems. The carrier did not follow through with their promises and we found ourselves struggling to get any information or cooperation from them. The successful completion of our project was in jeopardy.
We contracted with Access Tech to take over the coordination, communications and project management duties. Access Tech worked with the carrier to facilitate a successful project conclusion. Access Tech is highly recommended, and special thanks and recognition is due Heather Adams for her tenacity and expertise.