Insights

What we’re seeing out in the boundless world of IT and how you can make the most of it

Learn how Access Tech's new infographic helps our clients understant the journey of a trouble ticket from start to finish.

Ticket to Success: The Lifespan of a Trouble Ticket

When you submit a trouble ticket to Access Tech, it’s important to know exactly what happens next. Often, clients will not have a clear understanding of where it goes, ...
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Discover how we use tools like Calendly, Copilot, and Outlook templates to streamline our communication and reclaim time

From Chaos to Clarity: Streamline Your Email with the Right Tools

Ever felt like you’re stuck in an endless game of email ping-pong? What seems like a simple task—sending a quick message or scheduling a meeting—can turn into a ...
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Read four essential cybersecurity books for MSPs this summer. Discover insights from top experts to enhance your security knowledge.

Read Cybersecurity: Insights for MSPs

As summer breaks up our usual routine, now is an ideal time to dive into some thought-provoking cybersecurity literature. For managed services providers (MSPs) looking to stay ahead ...
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Trust is built with transparency and boosts engagement. Access Tech helps small to medium-sized businesses secure and simplify their data.

Build Trust with Data Transparency

In today’s ever-changing digital landscape, transparency is key to building trust with your customers. Data transparency is essential as it assures customers that their information is handled responsibly. ...
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Access Tech spotlights Canby Transit Manager Heidi Muller, a leader in transit, showcasing her dedication, kindness, and expertise

Heidi Muller: Excellence in Transit

I recently visited Canby Area Transit to take inventory of the technology on their buses. This is part of Access Tech’s larger Technology Implementation Project where we have ...
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Access Tech is transforming technology for nonprofits like Ride Connection, optimizing IT services, and reducing costs to enhance operations.

Transforming Ride Connection’s Technology Landscape

Many organizations reach out to Access Tech for help with cutting technology costs and streamlining their IT services. One of these customers is local non-profit Ride Connection, a ...
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Access Tech celebrates partnership with OPB and welcomes Rachel Smolkin as the new President and CEO

OPB and Access Tech Drive Innovation in Technology

Access Tech has been collaborating with Oregon Public Broadcasting (OPB), a key player in journalism and community service, since 2011. While we had the pleasure of working with ...
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Discover the benefits of public transportation. Learn how choosing the bus can save you money, reduce stress, and support the environment.

Public Transportation: A Lesson from My Trip to New York

I recently came back from a trip to New York and on my last day needed to get from Downtown Brooklyn to LaGuardia Airport. When I missed my ...
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