Steering Cherriots to Success: The Seth Hamlin Method
Seth Hamlin chooses a 45-minute bus ride over his 7-minute car commute 3 times a week—his passion for his community runs that deep. I had the pleasure of ...
Meet Tim: The Transit Supervisor Who Does It All
I recently visited SMART on an early Saturday morning—one of the transit agencies we’re working with at Access Tech. My task was simple: get onto every bus in ...
GIGO: Garbage In, Garbage Out – The Key to Effective Communication
We’ve all heard the phrase “Garbage In, Garbage Out” (GIGO), highlighting that bad input leads to bad output. This concept, originally rooted in data processing, has significant ramification ...
Ticket to Success: The Lifespan of a Trouble Ticket
When you submit a trouble ticket to Access Tech, it’s important to know exactly what happens next. Often, clients will not have a clear understanding of where it goes, ...
From Chaos to Clarity: Streamline Your Email with the Right Tools
Ever felt like you’re stuck in an endless game of email ping-pong? What seems like a simple task—sending a quick message or scheduling a meeting—can turn into a ...
Read Cybersecurity: Insights for MSPs
As summer breaks up our usual routine, now is an ideal time to dive into some thought-provoking cybersecurity literature. For managed services providers (MSPs) looking to stay ahead ...
Build Trust with Data Transparency
In today’s ever-changing digital landscape, transparency is key to building trust with your customers. Data transparency is essential as it assures customers that their information is handled responsibly. ...
Heidi Muller: Excellence in Transit
I recently visited Canby Area Transit to take inventory of the technology on their buses. This is part of Access Tech’s larger Technology Implementation Project where we have ...