Ticket to Success: The Lifespan of a Trouble Ticket
When you submit a trouble ticket to Access Tech, it’s important to know exactly what happens next. Often, clients will not have a clear understanding of where it goes, ...
From Chaos to Clarity: Streamline Your Email with the Right Tools
Ever felt like you’re stuck in an endless game of email ping-pong? What seems like a simple task—sending a quick message or scheduling a meeting—can turn into a ...
Read Cybersecurity: Insights for MSPs
As summer breaks up our usual routine, now is an ideal time to dive into some thought-provoking cybersecurity literature. For managed services providers (MSPs) looking to stay ahead ...
Build Trust with Data Transparency
In today’s ever-changing digital landscape, transparency is key to building trust with your customers. Data transparency is essential as it assures customers that their information is handled responsibly. ...
Heidi Muller: Excellence in Transit
I recently visited Canby Area Transit to take inventory of the technology on their buses. This is part of Access Tech’s larger Technology Implementation Project where we have ...
Transforming Ride Connection’s Technology Landscape
Many organizations reach out to Access Tech for help with cutting technology costs and streamlining their IT services. One of these customers is local non-profit Ride Connection, a ...
OPB and Access Tech Drive Innovation in Technology
Access Tech has been collaborating with Oregon Public Broadcasting (OPB), a key player in journalism and community service, since 2011. While we had the pleasure of working with ...
Public Transportation: A Lesson from My Trip to New York
I recently came back from a trip to New York and on my last day needed to get from Downtown Brooklyn to LaGuardia Airport. When I missed my ...