Insights

What we’re seeing out in the boundless world of IT and how you can make the most of it

The Access Tech team recently traded laptops for hairnets and spent the morning volunteering at the Oregon Food Bank!

Access Tech Gives Back: Volunteering at the Oregon Food Bank

At Access Tech, we’re all about helping clients thrive in their day-today operations, but we also believe it is just as important to give back to our community.  ...
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Learn how businesses can improve their e-waste management practices to safeguard both the environment and sensitive data. Consider reviewing your e-waste policy to ensure compliance and data security.

e-Waste: Your Old Tech Deserves a Better Ending!

SmarterMSP.com recently posted an article about e-waste and the importance surrounding proper disposal of old hardware. It got me thinking about my own lack of education surrounding proper ...
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Read how we helped a client navigate the complexities of cloud adoption to unlock enhanced security, scalability, and efficiency

Mastering the Cloud Transition

The transition to cloud-based solutions is a journey many businesses hesitate to embark on. Take, for example, one of our long-term clients who took two and a half ...
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Meet Seth Hamiln, the Customer Service Manager who started as a bus driver and worked his way up in the transit world.

Steering Cherriots to Success: The Seth Hamlin Method

Seth Hamlin chooses a 45-minute bus ride over his 7-minute car commute 3 times a week—his passion for his community runs that deep. I had the pleasure of ...
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Learn how leaders like Tim Viets keep things running smoothly, even when things get hectic. A true example of dedication and teamwork!

Meet Tim: The Transit Supervisor Who Does It All

I recently visited SMART on an early Saturday morning—one of the transit agencies we’re working with at Access Tech. My task was simple: get onto every bus in ...
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Discover how Access Tech is tackling GIGO (Garbage In, Garbage Out) with effective strategies—ensuring your communication doesn’t stink

GIGO: Garbage In, Garbage Out – The Key to Effective Communication

We’ve all heard the phrase “Garbage In, Garbage Out” (GIGO), highlighting that bad input leads to bad output. This concept, originally rooted in data processing, has significant ramification ...
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Learn how Access Tech's new infographic helps our clients understant the journey of a trouble ticket from start to finish.

Ticket to Success: The Lifespan of a Trouble Ticket

When you submit a trouble ticket to Access Tech, it’s important to know exactly what happens next. Often, clients will not have a clear understanding of where it goes, ...
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Discover how we use tools like Calendly, Copilot, and Outlook templates to streamline our communication and reclaim time

From Chaos to Clarity: Streamline Your Email with the Right Tools

Ever felt like you’re stuck in an endless game of email ping-pong? What seems like a simple task—sending a quick message or scheduling a meeting—can turn into a ...
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