Insights

What we’re seeing out in the boundless world of IT and how you can make the most of it

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Leveling Up — My Time at Telarus Anchor In Sales

Last week, I attended the Telarus Anchor In sales event in Vancouver—and saying I learned a lot is an understatement. I spent the day with Tim Basa, Telarus’s ...
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Creating Immersive Brand Experiences with Pinnacle Experiential Marketing

 When Pinnacle Experiential Marketing approached us with their vision for immersive kiosks that required 100% Internet uptime, we knew it was a perfect match. Pinnacle’s concept was to ...
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Access Tech reflects on a powerful night supporting Ride Connection, a Portland nonprofit enhancing transit access for vulnerable communities. Learn how our work with local agencies aligns with this vital mission.

Onboard with Public Transit—Ride Connection Provides Services for Portlanders with Special Needs

Access Tech attended a lovely fundraising event last week for Ride Connection, a Portland nonprofit supplementing public transit systems by providing individual and group transportation to our most ...
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What is CAD/AVL and Why Does it Matter?

If you’re in the transit world, you’ve probably heard of CAD/AVL, but what exactly is it? CAD/AVL stands for Computer-Aided Dispatch and Automatic Vehicle Locator. Simply put, it’s ...
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Access Tech Advocates at the Capitol

This month, I had the chance to attend Transit Day at the Oregon Capitol with Andi Howell from the City of Sandy and her team, Amy Schlappi from ...
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Scareware preys on fear to trick users into granting access. Learn how to spot and counter it with awareness, security best practices, and endpoint controls.

Breaking down scareware

Scams, fraud, and malware are in a constant arms race against security researchers, IT teams, and individuals. Can email clients block new email addresses faster than scammers can ...
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Improve IT/MSP customer service with Nonviolent Communication—reduce conflict, build trust, and foster positive problem-solving in tough situations.

Sweet Talk: Using Nonviolent Communication Strategies

Tensions run high when technology fails—all parties feel the stress, and sometimes we get snippy. Applying Nonviolent Communication Principles (NVP) can help us build trust and strengthen our ...
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Learn how to streamline device management with Microsoft Intune MDM, avoid policy conflicts, and enhance security with best practices

Rolling Out Intune MDM: The Good, The Bad, and The Logistical

If you’ve worked in information security, you’ve likely heard that “security is only as good as its weakest link.” The unspoken truth? That weakest link is usually human ...
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