Access Tech Advocates at the Capitol
This month, I had the chance to attend Transit Day at the Oregon Capitol with Andi Howell from the City of Sandy and her team, Amy Schlappi from ...
Breaking down scareware
Scams, fraud, and malware are in a constant arms race against security researchers, IT teams, and individuals. Can email clients block new email addresses faster than scammers can ...
Sweet Talk: Using Nonviolent Communication Strategies
Tensions run high when technology fails—all parties feel the stress, and sometimes we get snippy. Applying Nonviolent Communication Principles (NVP) can help us build trust and strengthen our ...
Rolling Out Intune MDM: The Good, The Bad, and The Logistical
If you’ve worked in information security, you’ve likely heard that “security is only as good as its weakest link.” The unspoken truth? That weakest link is usually human ...
Keeping Systems Secure with Patching
Patching your systems is one of the best ways to protect your business from cyber threats. Security gaps can pop up at any time, and patches fix them ...
Chatting Your Way to Quick Fixes: How Helpdesk Chat Saves the Day
According to Hiverhq.com 63% of customers prefer using chat when reaching out for support. We see the same thing here at Access Tech—chat is the #1 way our ...
Cyber Resilience: What is it? And How Can You Get Better at it?
Actually catching on fire is very unlikely, so why do we remember to “stop, drop, and roll?” It is about being prepared in an event, just like cyber ...
Riding the Bus: More Than Just Getting There
This past weekend I took the bus from SE Portland to the PSU farmer’s market. I, like many, own a car and use it regularly. But with the ...