Insights

What we’re seeing out in the boundless world of IT and how you can make the most of it

Insights from Access Tech

Why Troubleshooting Can Feel Like a Full-Time Job  

Did you know employees lose about three hours each week solving problems that could have been resolved with better support? A survey of 30 large companies revealed just ...
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Access Tech resolves a complex firewall upgrade for a major Portland client, showcasing seamless collaboration, adaptability, and proactive IT project management.

Access Tech Tackles a Tricky Firewall Upgrade

In the world of IT, seamless collaboration across teams is crucial. Recently, we partnered with a major Portland client to resolve a complex firewall cluster upgrade issue that ...
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Read this Case Study where Access Tech customizes IT training to help a transit client achieve accurate reporting and secure funding.

Client Case Study: Customizing Success

Recently, a transit client reached out to the Access Tech team with a critical request. They needed their IT team trained on reporting in their dispatch software.   The ...
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Learn how Access Tech's communication strategies keep small teams efficient and resilient during unexpected challenges.

Collaborative Communication: How Small Teams Stay Resilient

According to a 2024 Expert Market Report, 86% of employees identified ineffective collaboration and communication is the primary reason for workplace failures. And in small teams like ours, ...
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Maximize your software investment by uncovering hidden training hours in your contracts. Learn how Access Tech helps businesses like yours utilize these hours to enhance team skills, boost efficiency, and save money. Don’t let valuable resources go to waste—discover what’s possible today!

Don’t Miss Out on Your Built-In Training Time

For many of our clients, training hours are included in software contracts—but they often go unnoticed. It’s like having a gym membership and forgetting to use it. And ...
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A data pipeline is key to smooth transit operations, collecting and organizing vital information to keep services running efficiently.

Streamlining Transit: The Power of a Data Pipeline at Access Tech

For our transit agencies out there, have you ever been frustrated with how many steps it takes to get your route schedule from your desk to a public, ...
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Why a Training Matrix is Essential for Transit Agencies

Managing training for various roles in a transit agency can be a logistical nightmare. From admin to drivers to maintenance staff and beyond, it can be hard to ...
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An efficient process are key to driving success for our team and our clients. We're refinining our workflows to deliver tailored soltutions.

Access Tech Knows it’s All About the Process

At Access Tech, we know the importance of an efficient process, both for us and our clients. In an article from Automated Dreams citing BP Trends, “70% of ...
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