Insights

What we’re seeing out in the boundless world of IT and how you can make the most of it

Access Tech: Are you doing all you can to ensure your business gets the optimal amount of uptime?

Top 4 ways to improve business uptime

of the easiest and most common ways for a business to lose money is for the internet to go down in any offices or locations because most of the important applications businesses depend on are now cloud- and internet-based ...
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Access Tech: Diagnosing your internet health is important to keeping your connection stable.

Diagnosing your internet connection health and stability 

We looked at how we helped a law firm get reconnected to the internet to keep their business from losing more time and money. One may think, “I can get on the internet, isn’t that enough?” Let us tell you, it’s not. ...
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Access Tech: "988" is the new crisis hotline three-digit number. Are your phone systems updated?

“988” National Suicide Prevention Line Update 

July 16, 2020, the Federal Communications Commission (FCC) adopted rules establishing “988” as the new, nationwide, three-digit phone number for Americans in crisis to connect with suicide prevention and mental health crisis counselors. ...
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Can you survive an Internet outage? 

You might be thinking, “Why should I care about SD-WAN? My internet is pretty stable. I haven’t had any issues so far.” That’s what many businesses think. ...
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Access Tech: SD-WAN has become an emerging network system for growing businesses. Do you need to upgrade your network?

SD-WAN 101 – What you need to know

The emergence of a widening variety of latency-sensitive and bandwidth-heavy applications is driving a need for increased demands on corporate networks, while at the same time reinforcing a certain cost consciousness and security awareness. ...
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Access Tech: Businesses that are making communications and collaboration pillars of their digital and cloud transformation are leveraging the many productivity tools, security benefits and the flexibility that UCaaS provides. We know the switch can be hard, so here are a few comparisons to help you decide what’s best for your business.

Battle of the phones: On-Premises vs Cloud

Businesses are realizing that on-premises systems just aren’t cutting it for today’s digital times and many of those critical systems are End of Life or End of Support, creating a significant risk of breaking down the excessive cost of maintaining them. ...
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E-911 is complex with UCaaS – Here’s how Zoom’s doing things different

In an emergency, we expect to be able to pick up any phone anywhere that will not only connect us to emergency responders like police and fire but also let them know where we are calling from so they can find us. That may not be the case if you are using a cloud-based phone system. ...
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Access Tech: UCaaS has become a big giant in the times of the pandemic and push for remote work. Although UCaaS originated as a way to replace traditional phone systems, there are more features that your business can utilize.

3 Pro Tips for a successful UCaaS upgrade

UCaaS (Unified Communications as a Service) is still hot right now, and no wonder: by moving traditional voice, video and/or text to the Cloud, it promises better communication ...
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