Insights

What we’re seeing out in the boundless world of IT and how you can make the most of it

Insights focusing on: Unified Communications

Access Tech: Businesses that are making communications and collaboration pillars of their digital and cloud transformation are leveraging the many productivity tools, security benefits and the flexibility that UCaaS provides. We know the switch can be hard, so here are a few comparisons to help you decide what’s best for your business.

Battle of the phones: On-Premises vs Cloud

Businesses are realizing that on-premises systems just aren’t cutting it for today’s digital times and many of those critical systems are End of Life or End of Support, creating a significant risk of breaking down the excessive cost of maintaining them. ...
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E-911 is complex with UCaaS – Here’s how Zoom’s doing things different

In an emergency, we expect to be able to pick up any phone anywhere that will not only connect us to emergency responders like police and fire but also let them know where we are calling from so they can find us. That may not be the case if you are using a cloud-based phone system. ...
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Access Tech: UCaaS has become a big giant in the times of the pandemic and push for remote work. Although UCaaS originated as a way to replace traditional phone systems, there are more features that your business can utilize.

3 Pro Tips for a successful UCaaS upgrade

UCaaS (Unified Communications as a Service) is still hot right now, and no wonder: by moving traditional voice, video and/or text to the Cloud, it promises better communication ...
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Access Tech: Unreliable internet causes a work day to be unproductive. Make sure you get your work done and upgrade your internet cables to fiber!

Slow internet speeds? Fiber optics can help

and remote work, video conferencing and mission critical line of business applications we rely on our internet connections to do our jobs and stay in touch. ...
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Access Tech: Are you hiring the best of the best? Look beyond the resume and search deeper for top talent.

Appealing to top talent: Are you hiring the best of the best?  

Good talent has become more difficult to find. You want to be more selective in your search, but you also need to appeal to them. ...
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Access Tech: Diversity and Inclusion is a crucial to have a successful business. Making employees feel welcomed in their workplace improves performance and overall morale. What are your D&I goals?

Tech Tales of Diversity and Inclusion: Who are you hiring?

Talent is hard to find. When staffing, there are qualifications you search for to fit your company’s needs. ...
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Access Tech: POTS lines are phasing out soon. Is your business ready for the switch from analog to digital?

POTS lines are going away, are you prepared?

With VoIP and smart phones comprising over 90% of all telephone service, the need for landline or copper lines from the phone companies has all but disappeared. ...
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Access Tech: Make sure your 911 information is up to date so you can be found.

911 best practices

While more businesses are reopening, thoughts about the existing phone system must stay in the forefront. There are several things to consider to ensure your phone system’s 911 information is accurate and updated. ...
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