For many of our clients, training hours are included in software contracts—but they often go unnoticed. It’s like having a gym membership and forgetting to use it. And trust me, I personally know how easy that is. According to Statista, small businesses in the U.S. dedicated about 59 hours per employee for training in 2023, while larger companies have scaled back their education investments in recent years. At Access Tech, we make it our mission to uncover these hidden learning hours and put them to good use. 

For us, we tap into our own internal system’s training hours to keep our team sharp on the tools we rely on every day. We uncovered 4 hours of education per month to use at our discretion for any type of ConnectWise coaching– the internal software we use. Recently, we worked with Yamhill County Transit and found they were behind on several of their education courses. While they did need to pay for it, we recorded all sessions, and they now have a growing library of easily accessible knowledge based articles and runbooks tailored to their unique needs.  

Why Is This Important? 

Maximizing these hours is key for us. It means we’re continuously improving our skills and bringing better service to clients. For example, with the City of Wilsonville, we uncovered unlimited training hours with their bus tablets and scheduled multiple sessions for several of their employees. The result? Their team gained valuable skills without spending a dime on training, directly enhancing their efficiency. 

Ready to Use Your Hours? 

You probably have free training hours you didn’t even realize were part of your contract. At Access Tech, we help you turn those hours into valuable learning opportunities. Let’s chat and see what we can unlock together.