Managing training for various roles in a transit agency can be a logistical nightmare. From admin to drivers to maintenance staff and beyond, it can be hard to know where to begin. A training matrix simplifies this process by laying out what training is needed, for whom, and how often. According to Acuity International, companies that invest in employee training see a productivity boost of 17% and a profit increase of a whopping 21%. This is especially crucial in transit agencies, where many roles require specialized tech knowledge. 

Take Yamhill County, for example. They are a medium-sized transit agency Access Tech is helping through our Technology Implementation Project. They were having trouble keeping track of which employees needed education on various tech systems like Connexionz Core or their MDT Tablets. We created a customized training matrix that simplified everything. Now, it’s clear who needs refresher courses on tech updates, and they can stay ahead of the curve. Plus, it reduces the stress of onboarding new staff since everything is planned out in advance. 

At Access Tech, we don’t just implement technology—we make sure our clients know how to use it. Creating these matrixes allows us to help organizations like Sandy Area Metro run more smoothly. Without a system in place, important updates and refresher trainings get missed, which can lead to service disruptions or inefficient use of tech. 

If you’re a transit agency dealing with multiple teams and technologies, a training matrix can save you time and headaches. It keeps training organized and ensures your staff is up-to-date with the latest tech and best practices. It’s more than just a tool—it’s peace of mind. 

Ready to Streamline?  

If you’re ready to make your training process smoother and more efficient, let’s chat. At Access Tech, we’re here to help your agency operate at its best. Is your team ready for the next level of efficiency? Let’s build something that works.