We’ve all heard the phrase “Garbage In, Garbage Out” (GIGO), highlighting that bad input leads to bad output. This concept, originally rooted in data processing, has significant ramification for workplace communication and processes. 

At Access Tech, we’ve seen how crucial it is to address the quality of input in all operations. By focusing on three main areas—standardizing follow-up emails and calls, maintaining an onsite presence with our agencies, and effectively utilizing our internal ticketing system—we actively work to prevent the GIGO effect and ensure superior outcomes. 

Standardizing Follow-Up Emails and Calls 

How many times have you played phone tag with a friend or loved one? Now imagine coordinating multiple people for a meeting—multiply that by six different agencies, and you’re in for a challenge. Miscommunication leads to delays, errors, and frustration. To combat this, we standardize our follow-up processes, ensuring clear messages, follow-ups on deliverables, next meeting times, and due dates for tasks. High-quality information minimizes errors, leading to more effective communication. 

Onsite Presence 

In a post-work-from-home landscape, there’s no substitute for face-to-face interaction. By committing to a regular onsite presence at our agencies, we understand clients’ unique needs and challenges better. It allows us to address issues in real-time, build stronger relationships, and gather crucial insights. Engaged, we gather rich, detailed input, leading to better-informed decisions and actions. 

Utilizing Our Internal Ticketing System 

To track and manage tasks efficiently, we rely on our internal ticketing system, a centralized hub where all details are logged, monitored, and prioritized. This ensures accountability, tracks progress, and prevents tasks from slipping through the cracks. High-quality input in our system translates to successful project execution. 

At Access Tech, effective communication is the backbone of our operations. By taking these steps, we actively work to prevent the GIGO effect. Is your communication turning into garbage? Contact us to learn effective strategies and ensure your communication doesn’t stink!