Organizations are struggling to find IT pros with cloud architectural knowledge and the ability to monitor and troubleshoot cloud environments. A lack of cloud management skills could limit in-house innovation, and the benefits organizations gain from implementing public cloud exclusively, driving more IT organizations to invest in hybrid cloud environments.
A survey of 500 IT decision makers showed how the cloud skill shortage is affecting IT teams. Nearly all (98%) of global organizations surveyed are facing a cloud skills gap, specifically having difficulty finding people with general cloud skills, cloud architectural knowledge, and adapting, monitoring, and troubleshooting for cloud. One-third of respondents said that a cloud skills gap meant they had to “restrict their use of the cloud,” and that “causes a Catch-22 situation where teams can’t learn cloud skills because they can’t use it.”
The survey also found that 41% reported that they had experienced application performance issues and outages because of a cloud skills gap, which has negatively impacted business operations, productivity, and customer experience. Another 38% said that they had missed key performance indicators on delivering new innovations to the business due to the cloud skills shortage. Other effects from the cloud skills shortage include increased workloads for 62% of survey respondents who reported their IT teams can become overburdened and experience an average negative productivity impact of 31%.
This concern over skills is driving adoption of hybrid cloud, which involves owning and managing a mix of on-premises, private, and public cloud resources as part of the overall IT infrastructure. According to the survey, the top five benefits reported for the use of hybrid cloud, compared to 100% public cloud or 100% on-premises infrastructure, are: increased flexibility (49%), improved security (46%), cost savings (45%), increased reliability (44%), and scalability (40%).
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