Telecom solutions for an enterprise are never a one-size-fits-all purchase. Considerations for data and communications can get confusing fast, and it’s easy to become overwhelmed by the complexity of the options and make decisions that aren’t beneficial to your company’s needs. Working with a consultant can be beneficial to determine the right solution.
Your telecom solution requires a clear understanding of what you need and want, but also what makes sense for your company in terms of budget. Here are a few reasons why it is beneficial to include a telecom consultant in your evaluation and decision process:
Telecom consultants eat, sleep, and breathe telecom. Telecom decisions are complex, and understanding what your enterprise needs and how to scale telecom for the best outcomes requires a certain level of familiarity with the topic — a level that would be hard to achieve for internal IT personnel. Consultants are familiar with the vendor landscape and how any decision can impact your organization’s operations and systems. They can help you choose an option with the strongest technology and least disruption to your business processes.
A telecom consultant will understand where you’re headed. You need to choose a solution not only covers your current needs, but that will equip your enterprise for the future. An experienced telecom consultant will evaluate the direction your company is going and whether you will grow or shrink in the future, and determine how many employees your telecom solution will support. They understand how small decisions can impact your flexibility, functionality, and costs, and how your telecom solution will integrate with your current systems and those you may deploy in the future.
Your telecom consultant will help you navigate the upsell. Just like any retail purchase, you’re likely to encounter a hard push with the upsell once you choose a telecom provider. Your consultant will help you recognize what you need and what you don’t need, as well as evaluate options for scaling up services in the future.
A good telecom consultant will look for ways to integrate new technology with some of your legacy infrastructure remaining in place, so that you realize cost savings balanced with optimal performance.
Your telecom needs are not one-size-fits-all, and the options can be so complex that you may end up purchasing levels of technology that your enterprise doesn’t need. At Access Tech, we created a systematic and customizable methodology to help clients escape the limitations of the one-size-fits-all mindset that dominates the traditional commercial telecommunications approach. Contact us today for more information.